Frequently Asked Questions
Explore answers to our most commonly asked ticketing questions and more. If you don't find what you're looking for, contact the box office at 386-671-3472.
Where do I buy tickets?
Tickets can be purchased on this website, at AXS.com, or in person at the venue box offices. AXS is the official ticketing partner for the City of Daytona Beach's Arts and Entertainment venues. Tickets are not sold over the phone.
Are tickets refundable?
All ticket sales are final. In the event a performance is cancelled, refunds are issued through the original point of purchase.
What time should I arrive?
Doors typically open one and a half to two hours before show time. We recommend arriving at least 45 minutes early, as late seating policies vary by show.
Is there a bag policy?
Small bags, clutches and small clear bags are recommended; large bags and backpacks are not permitted. All patrons are subject to search.
Can I buy tickets for a group?
Yes. Groups of 10 or more may qualify for discounted pricing and personalized service. Submit a group sales request and the box office will follow up.
Are the venues accessible?
Both venues offer accessible seating, parking and entrances. See the Accessibility page or contact the box office to arrange accommodations.
Can I take photos during the show?
Cell phone photos are usually permitted unless the touring production prohibits them. Professional cameras, detachable lenses and flash photography are not allowed.
Still have questions?
Our box office team is happy to help with tickets, showtimes, pricing and presale information.
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